It seems like all the cool kids use Feedburner to track their blog subscribers and site traffic, so I thought I’d give it a shot. At first, I was in love! Four days later I’m livid.

The hubby had previously set me up with Google Analytics, which I adore but it doesn’t track feeds. Since Google just purchased Feedburner, I figured it would be intuitive and user friendly. Oh, honey. It was neither for me.

Last week I set up my free account, followed all the instructions and tried to complete it on my own, but had to have the hubby set up my FlackRabbit blog with the Feedburner widget thing.

It was working for a couple of days. It was so fun to track hits in real time and see how many subscribers were clicking on links in my feed. The “site visits” tracker never worked, but I was okay with that as long as my feeds were tracking.

And then today Feedburner wiped all my info from the chart. Gone.

I was already a little miffed at the time (2 to 4 hours) Feedburner takes to send my blog posts to Google Reader. Now they’ve erased my subcribers all together! Quality.

Of course, the fastest way to make me love you is to kill me with great customer service so maybe I’ll just … oh wait. That’s right. They don’t service anyone. No phone numbers, no email, no online form – just forums. Forums that NO ONE from Feedburner responds to. Classy.

So, FlackRabbit subscribers (Last time I checked there were about a dozen of you) could one of you you shoot me a note or comment if you have received this in a feed reader of any type? I can’t tell if my “zero” from Feedburner means you all left or if Feedburner just likes to make me cry.

Thanks! In the meantime, I’ll keep my feed running through Feedburner just to see if it will fix itself – and I’ll re-pledge my allegiance to Google Analytics.